Track your parcel

Following your delivery

Please note

Tracking numbers are provided once your order has been processed and sent. Please do not contact us straight after ordering to ask for your tracking number.

We only receive the shipping tracking code once the package has shipped, and no sooner.

Where to find your tracking code

Your code comes in a "Your Order Has Now Been Shipped" email, which you should receive within 2 working days of your order. If you cannot see it, check your spam or junk folder for an email from Home Office Company Canada.

How to follow your parcel

Open that email and use the tracking link or tracking code in it to see where your parcel is on the courier's website.

If the link does not work, or the code shows nothing yet, give it a few hours. Couriers often take a little while to show a parcel after they collect it.

Not arrived yet?

Delivery takes up to 7 working days by tracked courier, after dispatch within 2 working days. If it has been longer than that and nothing has arrived, email theteam@inhomeoffice.shop with your order number and we will chase it for you.

You can also reach us through our contact page, and the shipping guide answers most delivery questions.